At Shopella, we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit or make a purchase from our website, www.shopella.store
Information We Collect
We collect the following types of information when you visit our website or make a purchase:
- Personal Information: This includes your name, email address, billing and shipping address, phone number, payment details, and any other information you provide when making a purchase or creating an account.
- Browsing Information: We may collect details about your device (IP address, browser type, and operating system), browsing actions, and patterns. This helps us improve your experience on our site.
- Cookies: We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and provide tailored content. You can control your cookie preferences in your browser settings.
How We Use Your Information
We use the information we collect for the following purposes:
- Processing Orders: To fulfill your orders, process payments, and arrange shipping.
- Customer Support: To communicate with you, provide assistance, and respond to your inquiries.
- Personalization: To customize your experience, offer tailored recommendations, and show you relevant products.
- Marketing: To send you promotional offers, newsletters, and other marketing materials, only if you have opted in to receive them.
- Site Improvement: To analyze site usage, enhance our services, and improve the overall shopping experience.
Sharing Your Information
We respect your privacy and do not sell your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party companies that assist us in running our business, such as payment processors, shipping companies, and marketing services.
- Legal Requirements: If required by law or to protect the rights, property, or safety of Shopella, our customers, or others, we may disclose personal information.
Data Security
We take the security of your information seriously and implement various measures to protect it from unauthorized access, disclosure, or misuse. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the following rights regarding your personal information:
- Access and Correction: You may request to access or update your personal information at any time by logging into your account or contacting us.
- Opt-Out: You can opt out of receiving marketing communications by clicking the “unsubscribe” link in any promotional email or updating your preferences in your account settings.
- Data Deletion: You may request the deletion of your personal data. However, some information may be retained for legal or business purposes.
Third-Party Links
Our website may contain links to third-party sites. Please be aware that we are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Shopella is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such data, we will take steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page, and the effective date will be revised accordingly.
